FAQ

• Do I have out-of-network benefits to see a registered dietitian for the following CPT codes: initial session 97802, follow-up sessions 97803?
• If yes, what amount of the fee will you cover?
• Is pre-authorization required in order to submit an out-of-network claim?
• What is the deductible, and how much of the deductible have I met?

Individual sessions: Our cancellation/rescheduling policy is 48 hours notice or you will be charged the full fee of your session. Please note that insurance does not cover late cancellation/no-show fees.

​Group sessions/ workshops: There is no cancellation/ reschedule policy as these are packaged based, so any cancellation or no show will be considered "attended". If you are unable to attend a live call, you will receive a recording.

We are 100% virtual (also known as telehealth) and work with clients all over. 

For group courses and workshops we see people all over the world!

If you would like to work with us 1-on-1, you must be located in any one of the following states: Alaska, Arizona, Arkansas, California (PCP referral required for residents), Colorado, Connecticut, Hawaii, Idaho, Indiana, Massachusetts, Michigan, New Hampshire, New York, Oklahoma, Oregon, Pennsylvania, Texas, Utah, Vermont, Virginia, Washington, West Virginia, Wisconsin, Wyoming